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PERSPECTIVE

03.05.2025

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PERSPECTIVE

Connected Experiences: Driving Change in CEM

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PERSPECTIVE

01.17.2025

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PERSPECTIVE

Do You Really Know the Customers in Your Loyalty Program?

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PERSPECTIVE

11.24.2024

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PERSPECTIVE

The Role of AI in Personalizing Content Experiences

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PERSPECTIVE

11.13.2024

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PERSPECTIVE

Why Customer Segmentation Is Vital for Personalization and Brand Loyalty

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PERSPECTIVE

10.17.2024

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PERSPECTIVE

Decoding Motivation, a Complex Force Behind Consumer Decisions

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CASE STUDY

09.16.2024

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CASE STUDY

Creating a Powerful Tool for Inclusion, Engagement and Growth at the Presidio

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CASE STUDY

08.16.2024

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CASE STUDY

Transforming Customer Experience for a Travel Company through AI/ML-Based Personalization

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PERSPECTIVE

08.10.2024

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PERSPECTIVE

To Grow Your Brand’s Share of Life, Focus on Building Two Kinds of Relevance

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CASE STUDY

08.02.2024

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CASE STUDY

Enhancing Infrastructure for a Travel Company through Cloud and Application Modernization

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PERSPECTIVE

07.14.2024

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PERSPECTIVE

Customer Experience Journey Mapping: Why Your Business Needs It

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CASE STUDY

06.04.2024

Expedia group
CASE STUDY

Partnering with Expedia Group to Make Travel More Inclusive and Accessible

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NEWS

05.22.2024

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NEWS

Recognizing Leading Work in Advertising, Creative, Brand and Social Media

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PERSPECTIVE

05.06.2024

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PERSPECTIVE

Why One-Size-Fits-All Booking Flows Don’t Work

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CASE STUDY

05.02.2024

Personalized Travel Booking Experience
CASE STUDY

Activating Insights and Data Analytics for a Personalized Travel Booking Experience

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PERSPECTIVE

04.10.2024

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PERSPECTIVE

How to Become an Everyday Travel Brand

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PERSPECTIVE

04.10.2024

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PERSPECTIVE

Why Does Booking Flights Have To Be So Complicated?

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PERSPECTIVE

04.09.2024

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PERSPECTIVE

How Your Salesforce Implementation Partner Drives Business Value

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CASE STUDY

02.16.2024

RC4
CASE STUDY

Cruising to Success After a Global Customer Segmentation

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CASE STUDY

02.13.2024

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CASE STUDY

Empowering Employees to Deliver a Memorable Experience: How Omni Hotels & Resorts Grew Customer Loyalty

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PERSPECTIVE

10.12.2023

African,American,Couple,Sitting,At,Table,Looking,At,Food,Delivery
PERSPECTIVE

POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

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PERSPECTIVE

08.14.2023

Why the Travel Industry Must Embrace New Habit Formation
PERSPECTIVE

Why the Travel Industry Must Embrace New Habit Formation

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PERSPECTIVE

08.14.2023

Consumer Motivation and the Luxury Market – Lessons for Brands
PERSPECTIVE

Consumer Motivation and the Luxury Market – Lessons for Brands

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