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  • Services
        • STRATEGY + INSIGHTS
          • Customer Experience
          • Customer + Consumer Insights
          • Market Strategy
          • Data, Analytics and AI
          • Brand Measurement
        • EXPERIENCE INNOVATION
          • Product + Platform Engineering
          • Drupal Consulting Services
          • Omnichannel Experience
          • Loyalty
  • Perspectives
  • Client Stories
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Results for "services-category"

CASE STUDY

09.16.2024

Presidio-01
CASE STUDY

Creating a Powerful Tool for Inclusion, Engagement and Growth at the Presidio

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PERSPECTIVE

09.11.2024

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PERSPECTIVE

The Thrill — and Challenge — of Virtual Reality: How Humanizing the Customer Journey can Boost Loyalty for VR & Consumer Tech Brands

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PERSPECTIVE

09.10.2024

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PERSPECTIVE

Driving Digital Success with Acquia Convert and Human-Centric Insights

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PERSPECTIVE

09.09.2024

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PERSPECTIVE

Cultural Insights and the Power of Futureproofing Your Brand

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PERSPECTIVE

08.15.2024

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PERSPECTIVE

Make Customer Retention Your Brand’s Superpower

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PERSPECTIVE

08.10.2024

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PERSPECTIVE

To Grow Your Brand’s Share of Life, Focus on Building Two Kinds of Relevance

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PERSPECTIVE

07.25.2024

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PERSPECTIVE

What Does Google’s Cookie Reversal Mean for Advertisers, Users and the Future of Digital Experiences?

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CASE STUDY

07.19.2024

Case Studies Main Image 7
CASE STUDY

Breaking Down Barriers to Usage for Instacart through Applied Consumer Behavior Insights

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PERSPECTIVE

07.15.2024

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PERSPECTIVE

How to Understand and Optimize Your Customers’ Path to Purchase

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PERSPECTIVE

07.14.2024

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PERSPECTIVE

Customer Experience Journey Mapping: Why Your Business Needs It

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NEWS

06.12.2024

Website – Post – 4 (1)
NEWS

Material Celebrates Client Honorees in the 2024 Loyalty360 Awards Competition, Presented at Loyalty Expo

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PERSPECTIVE

05.22.2024

Perspective Main Image 114
PERSPECTIVE

Customer Experience Transformation Strategy: A Key to Profitable Growth

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CASE STUDY

05.14.2024

Target
CASE STUDY

Target Circle: Revealing Human Insights to Build Deep Customer Connections

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PERSPECTIVE

05.09.2024

Perspective Main Image 122
PERSPECTIVE

Why You Should Revisit Your Shopper Journey (And How To Do It Right)

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CASE STUDY

05.06.2024

Dr papper
CASE STUDY

Leveraging Deep Human Understanding to Reinvigorate Customer Loyalty

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CASE STUDY

05.06.2024

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CASE STUDY

Preparing a Global Banking Leader to Embrace the Future of Digital Payments

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CASE STUDY

05.02.2024

Personalized Travel Booking Experience
CASE STUDY

Activating Insights and Data Analytics for a Personalised Travel Booking Experience

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NEWS

04.26.2024

Website – Post – 4
NEWS

New Research from Material and NewtonX Reveals Shifts in Digital Ad Spending and Social Media Strategies

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PERSPECTIVE

04.10.2024

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PERSPECTIVE

How to Become an Everyday Travel Brand

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PERSPECTIVE

04.10.2024

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PERSPECTIVE

Why Does Booking Flights Have To Be So Complicated?

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PERSPECTIVE

03.21.2024

back view of young woman looking at bottle of juice in grocery store
PERSPECTIVE

A Multi-Pack of Relevance: How to Capture Your Customers’ Attention and Deliver Value in a Fragmented Marketplace

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PERSPECTIVE

03.05.2024

Strategic Alignment and Goal Setting
PERSPECTIVE

The Art of Strategic Alignment and Goal Setting to Drive Effective Personalization

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CASE STUDY

02.27.2024

Main 11- UXR
CASE STUDY

Transitioning to a Customer-Centric Digital Experience

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CASE STUDY

02.13.2024

Main 2- RAC
CASE STUDY

Driving Customer-Centricity through An Enterprise-Wide Measurement Program

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CASE STUDY

02.13.2024

Main-3-AND
CASE STUDY

Leading Organisational Transformation by Improving the Customer and Employee Experience

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PERSPECTIVE

02.07.2024

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PERSPECTIVE

To Achieve a Harmonious AI Future, Start with a Human-Centered Approach

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PERSPECTIVE

01.14.2024

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PERSPECTIVE

Why Market Segmentation Is Key to Growing Your Brand

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PERSPECTIVE

11.14.2023

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PERSPECTIVE

Consumer Market Research vs. Customer Insights: The Benefits of Both

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PERSPECTIVE

11.01.2023

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PERSPECTIVE

Qualitative Consumer Insights

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PERSPECTIVE

10.31.2023

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PERSPECTIVE

What is Implicit Identity Mapping® and How Does it Measure Customer Loyalty?

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