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  • Services
        • STRATEGY + INSIGHTS
          • Customer Experience
          • Customer + Consumer Insights
          • Market Strategy
          • Data, Analytics and AI
          • Brand Measurement
        • EXPERIENCE INNOVATION
          • Product + Platform Engineering
          • Drupal Consulting Services
          • Omnichannel Experience
          • Loyalty
  • Perspectives
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Results for "services-category"

PERSPECTIVE

02.04.2026

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PERSPECTIVE

Material Changemakers – Interview Series: Episode 4 – Keira Tunnah

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PERSPECTIVE

01.16.2026

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PERSPECTIVE

Material Changemakers – Interview Series: Episode 3 – Guillaume Papillon

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PERSPECTIVE

12.11.2025

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PERSPECTIVE

Material Changemakers – Interview Series: Episode 2 – Pat Condliffe

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PERSPECTIVE

10.16.2025

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PERSPECTIVE

Material Changemakers – Interview Series: Episode 1 – Katja Forbes

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SERVICES

AI Strategy + Application

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SERVICES

Growth Analytics Services

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SERVICES

Data Strategy Services

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CASE STUDY

02.10.2025

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CASE STUDY

Building a Customer-Centric Culture of Excellence with Encore

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PERSPECTIVE

01.17.2025

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PERSPECTIVE

Do You Really Know the Customers in Your Loyalty Program?

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PERSPECTIVE

12.12.2024

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PERSPECTIVE

Continuous Cycles of Learning and Making Can Transform Businesses

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PERSPECTIVE

12.12.2024

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PERSPECTIVE

The AI & CDP Blueprint for Dynamic Segmentation: A Roadmap to Real-time Personalization

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PERSPECTIVE

11.05.2024

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PERSPECTIVE

Overcoming Survey Fatigue: How to Be Smarter and More Effective in Gathering Customer Feedback

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PERSPECTIVE

10.24.2024

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PERSPECTIVE

What Brands Need to Know About the Power of Memory

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PERSPECTIVE

10.17.2024

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PERSPECTIVE

Decoding Motivation, a Complex Force Behind Consumer Decisions

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PERSPECTIVE

09.23.2024

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PERSPECTIVE

12 Rules of Impactful Modern Loyalty Programs

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PERSPECTIVE

09.10.2024

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PERSPECTIVE

Driving Digital Success with Acquia Convert and Human-Centric Insights

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CASE STUDY

07.19.2024

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CASE STUDY

Breaking Down Barriers to Usage for Instacart through Applied Consumer Behaviour Insights

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PERSPECTIVE

05.22.2024

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PERSPECTIVE

Customer Experience Transformation Strategy: A Key to Profitable Growth

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CASE STUDY

05.14.2024

Target
CASE STUDY

Target Circle: Revealing Human Insights to Build Deep Customer Connections

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CASE STUDY

05.06.2024

Dr papper
CASE STUDY

Leveraging Deep Human Understanding to Reinvigorate Customer Loyalty

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CASE STUDY

05.06.2024

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CASE STUDY

Preparing a Global Banking Leader to Embrace the Future of Digital Payments

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CASE STUDY

05.02.2024

Personalized Travel Booking Experience
CASE STUDY

Activating Insights and Data Analytics for a Personalised Travel Booking Experience

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PERSPECTIVE

04.10.2024

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PERSPECTIVE

How to Become an Everyday Travel Brand

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PERSPECTIVE

04.10.2024

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PERSPECTIVE

Why Does Booking Flights Have To Be So Complicated?

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PERSPECTIVE

03.21.2024

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PERSPECTIVE

A Multi-Pack of Relevance: How to Capture Your Customers’ Attention and Deliver Value in a Fragmented Marketplace

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PERSPECTIVE

03.05.2024

Strategic Alignment and Goal Setting
PERSPECTIVE

The Art of Strategic Alignment and Goal Setting to Drive Effective Personalization

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CASE STUDY

02.27.2024

Main 11- UXR
CASE STUDY

Transitioning to a Customer-Centric Digital Experience

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CASE STUDY

02.13.2024

Main 2- RAC
CASE STUDY

Driving Customer-Centricity through An Enterprise-Wide Measurement Program

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PERSPECTIVE

08.14.2023

How to Write A Great RFP
PERSPECTIVE

How to Write A Great RFP

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