Desktop Banner Image representing Material's Unlock actionable, human-centric insights to improve brand health. 

Brand Health Tracking Services 

Unlock actionable, human-centric insights to improve brand health. 

Mobile Banner Image representing Material's Unlock actionable, human-centric insights to improve brand health. 

Our dynamic brand tracking offering integrates high-touch service with modern technology, delivering rapid, accurate data to diagnose brand health and drive action, growth and relevance.

We thrive at the intersection of strategy, service, technology and data science to accurately measure, analyze and creatively package impactful brand health insights. As a leading brand tracking agency, we rigorously align our approach with key business objectives to deliver powerful systems of learning and action. With a focus on speed and access, our brand health tracking and brand monitoring solutions operationalize insights through flexible tools, custom dashboards and automated reporting systems – offering rapid access to data and implications built for business impact.

Explore Our Brand Health Tracking Services

Data Science, Analytics + AI 

Apply the power of AI, data science and analytics to bridge the gap between human needs and business performance, enhancing human insight and transforming data into intelligence that fuels strategic decision-making.

Competitive + Category Intelligence 

Leverage proprietary and best-in-class tools, experienced strategists and cultural foresight experts to unlock targeted insights into market dynamics, consumer behavior and competitive postures. 

AI Muse 

Material’s proprietary generative AI tool interrogates data from brand health trackers and other sources to illuminate patterns and deliver actionable insights.

Communities 

Using technology to engage deeply with the same individuals over time, communities reveal the everyday lives of people and their needs, as well as quick-hit answers to the hot topic of the day. 

Implicit Identity Mapping ™ 

Material’s proprietary measure of brand attachment was developed by our Center for Human Understanding. People with high attachment to a brand are more likely to continue using it, more likely to follow it into new categories and less price sensitive. 

Active Voice ™ 

Our proprietary brand advocacy metric tracks not only one’s affinity toward a brand, but their willingness to share that perception with peers. The Active Voice measurement reimagines NPS models and provides clearer, more actionable insights. 

Have Questions? Get In Touch

Brand health tracking is at the heart of the customer experience, helping us to understand journeys, build relevance, predict future behavior and ultimately grow our clients’ businesses.

Charles Ellis - SVP, Data Science + Analytics

Frequently Asked Questions

What is brand tracking?

Brand tracking measures how a brand performs over time by monitoring key indicators like awareness, perception, sentiment and loyalty. It shows whether brand investments are working, identifies emerging strengths, risks or opportunities and helps teams understand how brand health shifts in response to market dynamics and marketing activity.

What do brand tracking companies do?

Brand tracking companies design measurement frameworks, collect repeat data from target audiences and analyze results over time. They translate brand performance signals into clear, actionable insights, helping organizations understand competitive position, evaluate marketing effectiveness and make informed brand and growth decisions.

What metrics does brand tracking measure?

Brand tracking commonly measures metrics such as awareness, familiarity, consideration, preference, intent and loyalty. It also tracks brand associations, sentiment and competitive benchmarks, giving teams a holistic view of how a brand is perceived and how it performs relative to alternatives in the category.

How often should an organization update its brand tracking program?

The right frequency depends on category dynamics, campaign cadence and business needs and goals. Some brands track quarterly, while others use monthly or always-on intelligence programs. The goal is to detect meaningful change over time without over-surveying or creating unnecessary data noise.

How does brand tracking differ from brand monitoring or social listening?

Brand tracking relies on structured, repeatable measurement to show trends over time. Brand monitoring and social listening capture real-time conversations and signals. Tracking provides a consistent view of shifts in long-term brand health, while monitoring highlights immediate reactions or emerging topics.

How do companies compare their results against competitors or category benchmarks?

Companies use standardized metrics applied consistently across brands in the same category. This allows teams to compare performance, track relative shifts over time and identify where competitors are gaining or losing ground on awareness, perception, preference or other key metrics.

How do brand tracking agencies ensure sample quality and representativeness?

Data quality in brand tracking is paramount. Agencies use vetted research panels, apply quotas to reflect real market composition and monitor data quality throughout fieldwork. Quality checks help reduce bias, remove low-quality responses and ensure results accurately represent the intended audience.

Can brand tracking be done across multiple markets or countries?

Yes. Brand tracking programs can span regions or global markets using consistent frameworks. This allows brands to compare performance across cultures, identify market-level differences and support global brand management, localization and expansion strategies.

What deliverables come from a brand tracking program?

Deliverables typically include dashboards, trendlines and competitive reports, along with clear interpretations of what changed and why. These outputs give teams actionable insight frameworks they can use to guide marketing, brand strategy and growth investment decisions. At Material, we design tracking programs as dynamic ecosystems of insight and action – systems that fuel strategy and enable rapid responsiveness to brand threats and opportunities.