Drupal Support + Maintenance Services

Keep your Drupal apps and websites optimized, secure and resilient.

To keep Drupal apps and websites healthy and stable, it is essential to continuously monitor and update the Drupal core and related modules. Often, however, organizations prioritize application and website development work aligned with immediate business goals and deprioritize platform maintenance and support activities like security patch and core updates, bug fixes and performance improvement. This type of Drupal maintenance and support is crucial to keeping websites and applications reliable and resilient to any security threats.

With dedicated support pods and account teams, Material’s Drupal support and maintenance services are tailored to meet the specific needs of each business. We begin by conducting a thorough assessment of infrastructure, app and code health. This method helps us understand organizations’ technology landscapes, identify immediate and long-term requirements and customize support services to fit their unique needs.

Drupal Innovation

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Drupal Strategy

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Drupal Enhancements

Drupal 11: New Features and Enhancements You Should Know

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Drupal CMS

Exploring Drupal CMS: Simplifying the Future of Web Development

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Explore Our Drupal Support + Maintenance Services

24/7 Monitoring

Keep Drupal applications stable and reliable with well-defined service level agreements (SLAs) to maintain consistent performance levels. Our proactive Drupal maintenance services safeguard Drupal ecosystems and deliver seamless, uninterrupted digital experiences.

Incident Management

Establish a well-oiled incident management system to track and resolve issues swiftly. Depending on the incident's complexity, our Drupal website maintenance and support service desk provides a ticket-based solution with a clearly defined SLA matrix, ensuring timely and efficient resolution.

Security Patch + Core Updates

Protect Drupal platforms with timely security patch updates for both core and contributed modules. We ensure these patches are applied in time and keep apps stable and secure.

Technical Debt Reduction + Performance Optimization

Minimize the technical debt that has accumulated in an organization's backlog. Our team of experts efficiently prioritize backlog management through tailored Drupal support and maintenance plans to optimize performance and drive long-term success.

Minor Enhancements + Bug Fixes

Resolve known issues and implement minor enhancements to transform the operational efficiency of Drupal ecosystems. With our Drupal website maintenance services, we focus on fixing bugs and adding small features that collectively enhance the user experience.

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ACCOLADES

200+

Successful Drupal projects for global enterprises

100+

Acquia certified Drupal Engineers

1000+

contributions to the Drupal Core

PARTNERS

Frequently Asked Questions

How do I know if my existing Drupal site is at risk of security breaches or major failures?

Your Drupal site may be at risk if it isn’t regularly updated with the latest security patches for its core, modules and third-party integrations, leaving it vulnerable to breaches or downtime that can disrupt customer journeys. Telltale warning signs include chronic slow load times, recurring errors or difficulty adding new features. These symptoms signal technical debt or hidden flaws that threaten both stability and user experience.

Why is continuous Drupal maintenance essential, even if my site seems stable?

Even if your Drupal site appears stable, continuous maintenance is vital to keep it secure and high performing. New vulnerabilities emerge regularly and the Drupal community releases frequent patches to fix them. Regular, proactive updates help prevent breaches, downtime and technical debt while keeping your site optimized and aligned with evolving technologies. This type of ongoing care strengthens security, boosts performance and safeguards your investments.

We already have an in-house developer. Why should we invest in Material’s Drupal maintenance services?

Material’s specialized Drupal maintenance goes beyond fixes to drive continuous improvement, freeing your in-house developers to focus on innovation and business growth. Our dedicated support pods, backed by Acquia and Drupal experts, ensure enterprise-grade stability and swift issue management. We provide proactive performance optimization and systematic reduction of technical debt through regular audits, applying timely patches and planned upgrades. We keep you informed through detailed site health reports. This strategic approach minimizes downtime and keeps your platform secure, scalable and ready for what’s next.

Can Material support and maintain our unique Drupal setup with custom modules and integrations?

Material can absolutely support and maintain your unique Drupal setup with custom modules and integrations. Our dedicated Drupal support pods and expert account teams begin with a discovery process to understand your site’s architecture. This onboarding process enables the team to support your specific architecture, including complex custom modules and third-party integrations.

Can Material take over support from our existing Drupal vendor without downtime?

Yes, Material can handle full vendor transition through phased onboarding approach. We start with a thorough technology assessment to understand your site’s architecture, custom modules and integrations, followed by gaining access to relevant resources. All monitoring and deployment activities continue in parallel to ensure your site stays live throughout. Once stabilized, Material assumes full operational control under agreed SLAs.