SRE Consulting Services

Ensure continuous health and performance for your digital ecosystem.

In an increasingly connected business landscape, keeping digital operations running smoothly is critical. Our Site Reliability Engineering (SRE) services leverage observability and monitoring to build a comprehensive understanding of what’s happening in IT systems and ensure the reliability of infrastructure, cloud and applications.

We partner with businesses to bring automation and preventive maintenance to the forefront of their 24/7 application monitoring agendas, deliver enhanced customer experiences and overcome critical IT challenges such as service outages and downtimes. With our SRE services, a combination of monitoring and observability provides real-time insights to identify and address issues before they affect customers, ensuring seamless experiences across digital touchpoints.

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Explore Our SRE Services

Implement Observability

Gain visibility into system behavior and proactively identify issues by adopting an outside-in monitoring approach to improve app reliability and customer experience.

Proactive Support

With automated proactive monitoring of service level indicators, predict service degradation and deliver reactive responses, as a preventive measure.

Track + Control Toil

Automate availability monitoring, risk detection and real-time alert notifications to ensure nothing falls through the cracks.

Audit + Assurance

Assess SLOs and SLIs (Service-Level Objectives and Indicators) and implement monitoring alerts that can help in reducing MTTD (Mean Time to Detect).

Self-Healing Systems

Avoid data loss, system downtime and lost business opportunities with a customized, automated and always-on system.

Incident Management

Ensure the right processes, procedures and tools are in place to dynamically recognize, respond and effectively address critical IT incidents.

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Frequently Asked Questions

How does SRE differ from traditional DevOps?

While DevOps emphasizes collaboration between development and operations, SRE adds a disciplined engineering approach to reliability. SRE uses service level objectives (SLOs), error budgets and automation to balance speed and stability, ensuring systems remain reliable as they scale.

How can we tell if recurring incidents are a reliability problem or just normal growing pains?

Recurring incidents are normal during growth, but they become a reliability problem when the same issues keep returning and affect more users as traffic increases. At this point, it means the system isn’t scaling safely. SRE replaces intuition with data so teams can tell whether the instability is normal at this scale or a sign of deeper problems.

We already have monitoring and incident response. What does SRE change?

Monitoring and incident response show when something breaks and help restore service. SRE goes further by explaining why incidents recur and by defining clear, data-backed reliability thresholds. These limits guide release decisions before changes go live, so reliability is decided deliberately instead of being discovered during outages. As a result, releases move forward based on predefined risk limits, not last-minute judgment calls.

Is SRE difficult to implement?

No. SRE implementation does not require a large or complex rollout or organizational change. It can be introduced incrementally, with a focused scope on the systems that cause the most disruption, using existing teams and processes.

Does SRE add operational complexity?

Improving reliability does not require additional processes or meetings. In fact, SRE reduces operational burden by defining clear reliability priorities and consistent incident guidelines. Teams know what to fix, defer or slow down without constant debate. Over time, this stabilizes delivery, reduces interruptions and makes operations easier to manage.

Why choose Material for SRE services?

Material turns SRE into a practical, results-driven operating model rather than a theoretical framework. We partner with engineering and platform teams to define clear reliability goals, automate monitoring and reduce recurring incidents. By embedding SRE into existing workflows, teams gain real-time visibility into system behavior, proactively prevent outages and respond faster when incidents occur. The result is predictable reliability, faster recovery and smoother releases without added overhead or slowed product momentum.