Loyalty & CRM Archives - Material

Results for "loyalty-crm"

PERSPECTIVE

04.17.2026

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PERSPECTIVE

How Brands Can Unlock Value from Reddit

CASE STUDY

04.08.2026

CASE STUDY

Unlocking Human Insights to Deepen Customer Connections

PERSPECTIVE

04.02.2026

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PERSPECTIVE

Expertise is No Longer Enough: How Healthcare Organizations Can Reclaim Relevance in an Era of Distrust

CASE STUDY

12.09.2025

CASE STUDY

Elevating lululemon’s Membership Program with Behavioral Science and Customer Intelligence

PERSPECTIVE

11.26.2025

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PERSPECTIVE

Building True Loyalty from the Inside Out: The Role of Behavioral Science in Customer Retention

PERSPECTIVE

11.26.2025

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PERSPECTIVE

Escaping the Program Trap: How to Build Brand Loyalty That Lasts

PERSPECTIVE

10.24.2025

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PERSPECTIVE

What’s Driving Holiday Spending Behavior in 2025?

PERSPECTIVE

10.16.2025

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PERSPECTIVE

From Anxiety to Adaptation: Understanding Economic Uncertainty + Consumer Sentiment in 2025

PERSPECTIVE

10.08.2025

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PERSPECTIVE

Become a Retention Engine: Introducing Material’s True Loyalty

PERSPECTIVE

06.24.2025

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PERSPECTIVE

Use Engagement Loops to Teach Members How to Play Your Loyalty Program Game

PERSPECTIVE

06.18.2025

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PERSPECTIVE

Report: Spotlighting Price Sensitivity + Brand Loyalty in Economic Uncertainty

SERVICES

Media Planning & Buying Services

PERSPECTIVE

03.05.2025

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PERSPECTIVE

Why AI Agents Are Now Integral to Marketing

PERSPECTIVE

03.05.2025

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PERSPECTIVE

Connected Experiences: Driving Change in CEM

SERVICES

Loyalty Services

SERVICES

Marketing + Channel Strategy

SERVICES

Omnichannel Experience

PERSPECTIVE

01.17.2025

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PERSPECTIVE

Do You Really Know the Customers in Your Loyalty Program?

CASE STUDY

12.13.2024

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CASE STUDY

Optimizing Salesforce Marketing Cloud to Drive Loyalty and Engagement for Dr Pepper

PERSPECTIVE

11.17.2024

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PERSPECTIVE

How to Build Loyalty for Brands, According to Behavioral Science

PERSPECTIVE

11.14.2024

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PERSPECTIVE

To Grow Customer Loyalty, Embrace the Power of Habit

PERSPECTIVE

11.07.2024

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PERSPECTIVE

How Material + Braze Build Seamless Customer Journeys

PERSPECTIVE

10.28.2024

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PERSPECTIVE

How to Create Personalized Customer Experiences: Best Practices and Real-World Results

PERSPECTIVE

09.23.2024

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PERSPECTIVE

12 Rules of Impactful Modern Loyalty Programs

PERSPECTIVE

08.15.2024

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PERSPECTIVE

Make Customer Retention Your Brand’s Superpower

PERSPECTIVE

07.15.2024

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PERSPECTIVE

How to Understand and Optimize Your Customers’ Path to Purchase

PERSPECTIVE

06.20.2024

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PERSPECTIVE

How Brands Can Use Value to Build Deeper Customer Connections and Drive Lasting Loyalty

NEWS

06.12.2024

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NEWS

Material Celebrates Client Honorees in the 2024 Loyalty360 Awards Competition, Presented at Loyalty Expo

CASE STUDY

05.06.2024

CASE STUDY

Leveraging Deep Human Understanding to Reinvigorate Customer Loyalty

CASE STUDY

02.13.2024

CASE STUDY

Empowering Employees to Deliver a Memorable Experience: How Omni Hotels & Resorts Grew Customer Loyalty