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  • SERVICES
        • STRATEGY + INSIGHTS
          • Customer + Consumer Insights
          • Market Strategy
          • Data, Analytics + AI
          • Brand Measurement
        • MARKETING SERVICES
          • Brand Strategy
          • Marketing + Channel Strategy
          • Content + Creative
          • Loyalty
        • EXPERIENCE INNOVATION
          • Brand Design
          • Product + Experience Design
          • Industrial Design
          • Product + Platform Engineering
          • Omnichannel Experience
  • PERSPECTIVES
  • CLIENT STORIES
  • ABOUT US

Results for "loyalty-crm"

PERSPECTIVE

03.05.2025

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PERSPECTIVE

Why AI Agents Are Now Integral to Marketing

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PERSPECTIVE

03.05.2025

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PERSPECTIVE

Connected Experiences: Driving Change in CEM

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SERVICES

Loyalty Services

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SERVICES

Marketing + Channel Strategy

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SERVICES

Omnichannel Experience   

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PERSPECTIVE

01.17.2025

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PERSPECTIVE

Do You Really Know the Customers in Your Loyalty Program?

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CASE STUDY

12.13.2024

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CASE STUDY

Optimizing Salesforce Marketing Cloud to Drive Loyalty and Engagement for Dr Pepper

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PERSPECTIVE

11.17.2024

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PERSPECTIVE

How to Build Loyalty for Brands, According to Behavioral Science

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PERSPECTIVE

11.14.2024

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PERSPECTIVE

To Grow Customer Loyalty, Embrace the Power of Habit

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PERSPECTIVE

11.07.2024

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PERSPECTIVE

How Material + Braze Build Seamless Customer Journeys

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PERSPECTIVE

10.28.2024

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PERSPECTIVE

How to Create Personalized Customer Experiences: Best Practices and Real-World Results

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PERSPECTIVE

10.05.2024

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PERSPECTIVE

Personalization and AI in Banking: How Banks Can Tailor Services to Individuals

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PERSPECTIVE

09.23.2024

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PERSPECTIVE

12 Rules of Impactful Modern Loyalty Programs

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PERSPECTIVE

08.15.2024

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PERSPECTIVE

Make Customer Retention Your Brand’s Superpower

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PERSPECTIVE

07.15.2024

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PERSPECTIVE

How to Understand and Optimize Your Customers’ Path to Purchase

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PERSPECTIVE

06.20.2024

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PERSPECTIVE

How Brands Can Use Value to Build Deeper Customer Connections and Drive Lasting Loyalty

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NEWS

06.12.2024

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NEWS

Material Celebrates Client Honorees in the 2024 Loyalty360 Awards Competition, Presented at Loyalty Expo

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CASE STUDY

05.14.2024

Target
CASE STUDY

Target Circle: Revealing Human Insights to Build Deep Customer Connections

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CASE STUDY

05.06.2024

Dr papper
CASE STUDY

Leveraging Deep Human Understanding to Reinvigorate Customer Loyalty

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CASE STUDY

02.13.2024

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CASE STUDY

Empowering Employees to Deliver a Memorable Experience: How Omni Hotels & Resorts Grew Customer Loyalty

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CASE STUDY

01.24.2024

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CASE STUDY

Beyond the Cart: Revamping Southeastern Grocers’ Existing Loyalty Program to Create Irresistible Incentives

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NEWS

11.09.2023

MarCom-Website (1)
NEWS

Material Recognized by 2023 MarCom Awards with Seven Platinum & Gold Awards

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PERSPECTIVE

10.31.2023

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PERSPECTIVE

What is Implicit Identity Mapping® and How Does it Measure Customer Loyalty?

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NEWS

10.17.2023

MicrosoftTeams-image (41)
NEWS

Material Named a Runner-Up in 2023 Braze Torchie Awards for Agency Partner Story of the Year

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PERSPECTIVE

10.12.2023

African,American,Couple,Sitting,At,Table,Looking,At,Food,Delivery
PERSPECTIVE

POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

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PERSPECTIVE

08.24.2023

MicrosoftTeams-image-43
PERSPECTIVE

How to Avoid Common CDP Pitfalls and Improve Outcomes

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CASE STUDY

08.23.2023

Whataburger
CASE STUDY

Jumpstarting the New Year for Whataburger with a Digital Campaign

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CASE STUDY

08.23.2023

Delivering a Modern Loyalty Program with Mouth-Watering Rewards
CASE STUDY

Delivering a Modern Loyalty Program with Mouth-Watering Rewards

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PERSPECTIVE

08.14.2023

Your Loyalty Program Is Broken — Here’s How To Fix It
PERSPECTIVE

Your Loyalty Program Is Broken — Here’s How To Fix It

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PERSPECTIVE

08.14.2023

Why Brand Fandom Matters 5 Secrets To Drive Customer Loyalty and Retention
PERSPECTIVE

Why Brand Fandom Matters- 5 Secrets To Drive Customer Loyalty & Retention

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