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  • SERVICES
        • STRATEGY + INSIGHTS
          • Customer + Consumer Insights
          • Market Strategy
          • Data, Analytics + AI
          • Brand Measurement
        • MARKETING SERVICES
          • Brand Strategy
          • Marketing + Channel Strategy
          • Content + Creative
          • Loyalty
        • EXPERIENCE INNOVATION
          • Brand Design
          • Product + Experience Design
          • Industrial Design
          • Product + Platform Engineering
          • Omnichannel Experience
  • PERSPECTIVES
  • CLIENT STORIES
  • ABOUT US

Results for "strategy-insights"

PERSPECTIVE

03.21.2024

back view of young woman looking at bottle of juice in grocery store
PERSPECTIVE

A Multi-Pack of Relevance: How to Capture Your Customers’ Attention and Deliver Value in a Fragmented Marketplace

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PERSPECTIVE

03.14.2024

Innovative Teamwork in a Modern Office: Creative Professionals Brainstorming at a Workshop
PERSPECTIVE

Cards, Concepts, Trees and Guerillas: Six Rapid UX Research Tools for Quick Insights

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CASE STUDY

03.13.2024

Main 1- ATL
CASE STUDY

Helping the Atlanta Falcons Gain a Homefield Advantage in Customer Experience

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CASE STUDY

03.08.2024

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CASE STUDY

Bringing Segmentation to Life to Fuel Growth for Liquid Death

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PERSPECTIVE

03.07.2024

Young group of people using mobile phone device standing in circle outdoors
PERSPECTIVE

The New Wave of User Experience Research (UXR)

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PERSPECTIVE

03.07.2024

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PERSPECTIVE

Material’s 5 Values of UX Research

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PERSPECTIVE

03.05.2024

Strategic Alignment and Goal Setting
PERSPECTIVE

The Art of Strategic Alignment and Goal Setting to Drive Effective Personalization

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CASE STUDY

02.27.2024

Main 11- UXR
CASE STUDY

Transitioning to a Customer-Centric Digital Experience

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CASE STUDY

02.27.2024

Main 10- UXR
CASE STUDY

Helping a Client Boost Its UX Research Capabilities

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CASE STUDY

02.27.2024

Main 4- UXR
CASE STUDY

Future Proofing Customer Experience for Insurance Products

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CASE STUDY

02.27.2024

Main 3- UXR
CASE STUDY

Paving the Road to a Smoother Online Experience for a Tire Retailer

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PERSPECTIVE

02.24.2024

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PERSPECTIVE

A Guide to Customer Journey Management

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PERSPECTIVE

02.21.2024

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PERSPECTIVE

How to Leverage Segmentation to Fuel Both Strategy and Activations that Drive Results

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CASE STUDY

02.16.2024

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CASE STUDY

Refreshing a Segmentation to Illuminate Richer Consumer Insights

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CASE STUDY

02.16.2024

RC4
CASE STUDY

Cruising to Success After a Global Customer Segmentation

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CASE STUDY

02.13.2024

Main 2- RAC
CASE STUDY

Driving Customer-Centricity through An Enterprise-Wide Measurement Program

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PERSPECTIVE

02.13.2024

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PERSPECTIVE

When to Retire, Refresh or Retain your Market Segmentation

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PERSPECTIVE

02.07.2024

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PERSPECTIVE

To Achieve a Harmonious AI Future, Start with a Human-Centered Approach

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PERSPECTIVE

01.14.2024

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PERSPECTIVE

Why Market Segmentation Is Key to Growing Your Brand

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NEWS

11.27.2023

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NEWS

Material Unveils Nationwide Segmentation of Charitable Donors, Offering New Insights into Motives of Philanthropic Audiences

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PERSPECTIVE

11.22.2023

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PERSPECTIVE

OODA Loops: The Framework You’ve Never Heard of (but Need to Know)

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PERSPECTIVE

11.21.2023

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PERSPECTIVE

Fundraising in a Divided America: A New Nationwide Nonprofit Donor Segmentation

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PERSPECTIVE

11.14.2023

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PERSPECTIVE

Consumer Market Research vs. Customer Insights: The Benefits of Both

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PERSPECTIVE

11.13.2023

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PERSPECTIVE

For Businesses to Thrive in Challenging Times, They Must Account for the Complexities of Human Behavior

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PERSPECTIVE

11.01.2023

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PERSPECTIVE

Qualitative Consumer Insights

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PERSPECTIVE

10.31.2023

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PERSPECTIVE

What is Implicit Identity Mapping® and How Does it Measure Customer Loyalty?

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PERSPECTIVE

10.26.2023

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PERSPECTIVE

How Behavioral Science Insights Can Supercharge Your Product Pricing Decisions

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PERSPECTIVE

09.26.2023

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PERSPECTIVE

What Are Consumer Insights, Exactly?

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PERSPECTIVE

09.19.2023

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PERSPECTIVE

Mapping the Customer Experience, Segment By Segment

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PERSPECTIVE

08.26.2023

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PERSPECTIVE

3 Types of Participant Observation to Get You Out of the Backroom and Onto the Frontlines

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